“Focus on the best interests of your customer, and the rest will fall into place”
At Equipfin our ethos is simple.
Focus on providing the best possible customer service to our clients and aim to deliver the highest valued finance solution.
This focus on customer experience, has resulted in continually high client retention and referrals. Where many business invest in marketing to attract new customers, we choose it invest in our staff, systems and processes to improve our customer service, and let our current clients do our marketing for us.
We don’t sell to our clients. We provide customers with education and information, and guide them through the minefield of finance, so they can make informed decisions that best suit them.
Winning business is not complicated. We listen to our customers, communicate, provide competitive tailored solutions, and do what we say we are going to do.
At Equipfin, we truly understand TRUST is earned, not given…